Yes, the required initial down payment is just a minimum requirement.

You need to enroll for each semester that you wish to participate.

No, you must enroll online through WebPay. If you do not have a personal computer, there are computer labs available on campus for your use.

Yes.

The payment plan is designed to recalculate whenever a new charge or payment is applied to your account. Payments will increase or decrease depending on the change.

Any credits will apply equally across all remaining payments. If the credit is more than the remaining balance, a refund will be issued.

Yes, as long as the smaller payments are made before the deadline date and are equal to or greater than the original required installment payment due.

No, students can pay in person with cash, check, or credit cards. However, paying online is the simplest and most convenient way to make a payment.

Financial aid is distributed equally across all installments.

If financial aid has not be awarded, you should enroll in the payment plan to avoid being dropped from classes. Any financial aid awards posted to your account after enrolling will reduce your remaining payments.

Yes, any 3rd party payments will distribute equally across all remaining payments.

Electronic checking, debit/credit card, and cash

Yes, you can. Just follow these instructions:

1. Once in WebPay Online Bill Payment, click on the My Profiles tab
2. Click the Saved Payment Methods section under Profile Settings
3. Then follow the instructions

No, the system will only allow an individual to enroll in the payment plan using one payment method.

An error code that begins with 17, such as (1765, 1766, 1767, 1777, etc.), is issued by the financial institution that issued the credit or debit card. Verify that your credit/debit card information including card number, name printed on card, and expiration date is correct. If this information is correct, call the Customer Service number (usually located on the back of the card) and explain to them the error message and the amount of the transaction you were trying to make to fix your problem.

During the enrollment process, you have the option to set up payments to be automatically paid on the installment due dates.  If you select YES, your bank account or credit/debit card will be automatically charged for each installment payment on the due dates.

If you select NO, you are responsible for making each installment payment by the due date.  If you decide to set up automatic schedule payments, DO NOT make a payment when one has been scheduled in advance, unless you are paying the installment off before the due date.  Any payments you make on the same day the installment is scheduled to pay will result in both payments being withdrawn from your bank account or debit/credit card and can cause your account to be overdrawn and NSF fees.

Students have until 11:30 pm on the enrollment end date to enroll in the payment plan.  However, it is highly recommended that students enroll in the payment plan by 5:00 pm on the enrollment end date to avoid any problems and to receive assistance from the Office of Student Accounts.  If a student has a problem enrolling in the payment plan after the Office of Student Accounts is closed and they are not able to enroll by the enrollment end date, he/she runs the risk of having their classes dropped  due to failure to meet the requirements of registration cancellation.

Any payments made prior to enrolling in the payment plan reduces your overall balance; however, the initial required down payment is based on the balance at the time you enroll in the plan.

An authorized user is a person that the student has given permission to access all or part of their financial records online.  He/she can view and make payments to the student’s account.  Anyone the student chooses can be an authorized user as long as the authorized user has a valid email address.  Students are not required to set up authorized users. Setting up a person as an authorized user is not the same as signing the Authorization to Release Educational Record Information Form with the Registrar’s Office.

Students cannot make payments toward an authorized user’s plan.  If your authorized user enrolled in the plan, you can see it, but the authorized user must make the payments.  Therefore, it is best practice that a student enrolls into the payment plan and then adds an authorized user so that both the student and authorized user can make payments.

Students must contact the Office of Student Accounts to cancel a plan.  However, they are still responsible for any balance due after the plan has been cancelled.