The Information Technology Services provides assistance to students, faculty and staff two different ways– the online help desk and the traditional Help Desk.  Visit the Online Help Desk to find frequently asked questions about Blackboard, Webster, passwords, Wi-Fi setup, etc.
For more specific help, and for personal assistance you may contact our traditional Help Desk located in Taylor Center. The traditional Help Desk provides phone, email, and in-person support for faculty, staff and students who have issues related to computing at AUM.  The Help Desk provides answers to general computing questions, questions regarding the utilization of supported software applications and trouble-ticket processing for problem reports. Other tasks include:
Taylor Center Computer Lab Taylor Center, 1st Floor During the Semester Monday – Thursday  7:30 AM – 10:30 PM Friday              7:30 AM –  5:00 PM Saturday           11:00 AM –  5:00 PM Sunday              1:30 PM –  5:30 PM
Non-Semester Hours Monday – Friday    7:30 AM – 4:30 PM Saturday           Closed Sunday            Closed
334-244-3500 [email protected]
Operating System AndroidiOSLinuxMacWindows 10Windows 7/VistaWindows 8Windows XPOther
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Taylor Center 101
7400 East Drive Montgomery, AL 36117
8 a.m. - 5 p.m. Monday - Friday
334-244-3000
334-244-3795
[email protected]