Coronavirus Update: Student FAQ | AUM

Coronavirus Update: Student FAQ

Questions asked by students of AUM are bolded in the questions below:


Covid-19 and Me

COVID-19 is a mild to severe respiratory illness caused by Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2).

COVID-19 is primarily spread person-to-person through respiratory droplets generated when an infected person coughs, sneezes, talks, shouts or sings. Individuals may also become infected by touching their mouth, eyes or nose after sharing or handling objects or touching surfaces contaminated by the virus.

Updated: 8/12/2020

Yes. To guard against the potential community spread of COVID-19, AUM will require students, employees and visitors to wear face masks in classrooms and other public campus settings (private dorm rooms are exempt). Face coverings over nose and mouth are to be used in addition to – and not as a substitute for – social distancing (maintain 6-feet of space between yourself and others).Updated 8/11/2020

All students who plan to take classes, live, work or engage in activities on campus are required to receive a COVID-19 test within 14 days of their planned arrival. GuideSafe is administering COVID-19 tests for approximately 200,000 students at more than 50 colleges and universities in Alabama. While AUM is requiring that all Fall 2020 students take a COVID-19 test in advance of the first day of classes, we are aware that a number of students have experienced difficulties in scheduling test dates or receiving results in a timely manner.

We do not wish to penalize any students who have experienced delays or technical issues with the GuideSafe testing program. The following guidance is offered to AUM students who are awaiting a test result or who have yet to schedule a COVID-19 test:

Campus housing residents

  • Students who have taken or scheduled a COVID-19 test but have not yet received a test result will still be allowed to move in at their designated time. Please present confirmation of your future scheduled test or completed test (pending a result) at check-in time.
  • If you have not yet scheduled a test, you will be able to schedule one through the GuideSafe program at check-in. The Baptist Campus Ministry near the AUM campus is one of 13 GuideSafe test sites in Alabama.
  • If you have completed a COVID-19 test, you or your healthcare provider can submit results to Warhawk Health Services.

Out-of-state students (residing off campus)

  • If you have not already received and returned a self-administered test kit provided by GuideSafe, you are encouraged to schedule a COVID-19 test through a personal healthcare provider (physician, clinic, etc.). Results of completed tests or confirmation of a pending test can be submitted to Warhawk Health Services.

In-state students (residing off campus)

  • If you have not yet been contacted by GuideSafe, you are encouraged to reach out to testing@guidesafe.org to schedule your COVID-19 test. You may also schedule a test through your personal healthcare provider. Results of completed tests or confirmation of a pending test can be submitted to Warhawk Health Services.

International students

  • All international students enrolled for the Fall 2020 semester will receive guidance from the Office of Global Initiatives regarding the COVID-19 testing process.

Taking a COVID-19 test represents one of several steps aimed at promoting the health and well-being of the campus community. We all have a part to play in taking care of ourselves and each other. The most important steps we can take in helping limit the spread of COVID-19 include:

  • Cover your beak. Students and employees will be required to wear face masks in classrooms and public areas on campus (personal dorm rooms being the exception).
  • Watch your wingspan. All Warhawks are encouraged to observe social distancing (6-foot buffer zone between yourself and other individuals).
  • Wash your hands frequently. Use soap and warm water and scrub carefully for at least 20 seconds.
  • Monitor your health. Use AUM Healthcheck each day to self-screen for symptoms of COVID-19. If you experience any symptoms, stay home and contact Warhawk Health Services or your personal healthcare provider.

Updated: 8/12/2020

It is important that AUM students, faculty and staff work together to safeguard each other’s well-being. Each day, before coming to campus, students and employees are asked to self-screen for the symptoms outlined below. If you exhibit one or more of the following symptoms, contact your healthcare provider:

  • A fever above 100.4 degrees Fahrenheit or feeling unusually hot (if no thermometer is available), accompanied by chills and/or shivering
  •  
  • Sore throat
  • Runny nose or new nasal congestion
  • Difficulty breathing/shortness of breath
  • Nausea and/or vomiting
  • Diarrhea (with or without respiratory symptoms)
  • Fatigue, muscle aches or general feeling of being unwell
  • New loss of taste or smell
  • New foot sores

The list of symptoms is not comprehensive. As with any illness, you should consult your medical provider if you are experiencing these or other symptoms that are of concern to you. Do not attend class or report to work if you believe you are ill.

Updated: 8/12/2020

AUM students, faculty and staff should observe the following public health guidelines to minimize the risk of COVID-19 transmission and infection within the campus community:

  • Maintain social distancing (a minimum of 6-feet of separation from other individuals)
  • Students and employees should wear protective face masks at all times in the following settings:
    • In public areas or shared spaces within buildings, including hallways and classrooms
    • Outdoor areas when social distancing of at least 6-feet cannot be maintained
    • When riding with other individuals in a University vehicle, including buses, cars and vans
  • Hand hygiene
    • Wash your hands frequently with soap and water (at least 20 seconds when washing)
    • Utilize alcohol-based hand sanitizers (at least 60 percent alcohol) when soap and water are unavailable
  • Cover coughs and sneezes with a tissue or your inner elbow
  • Clean and disinfect frequently touched items, including your computer keyboard and phone
  • Avoid touching your eyes, nose and mouth
  • Immediately discard used tissues and immediately wash your hands
  • Disinfection of shared common spaces

Updated: 8/12/2020

Students, faculty and staff are encouraged to use the AUM Healthcheck each day to assess personal health and identify any potential COVID-19 symptoms.

Updated: 8/12/2020

A student should call Warhawk Health Services to make arrangements for testing. It is important to call before going in to let them know you may have COVID-19. This will help Warhawk Health Services take steps to keep others from getting infected or exposed to COVID-19.

Warhawk Health Services staff offers the following resources for AUM students and employees:

  • Telehealth counseling to minimize risk presented by face-to-face contact
  • Temperature testing
  • Call-in appointments for students and employees
  • Facilitation of any necessary COVID-19 testing in collaboration with Baptist Health of Central Alabama and Quest Diagnostics and prompt reporting of lab results
  • Flu shots
  • Monitoring of personal protective equipment (PPE) and non-contact thermometer inventories
  • Identification and monitoring of at-risk populations on campus (which may include student-athletes or students engaged in practicum or internship experiences)
  • Coordination of mitigation measures for any students or employees who may test positive for COVID-19 or fear they have been exposed to someone with the virus (self-isolation and telehealth symptom monitoring.

Updated 8/11/2020

Students who receive a positive COVID-19 test result and are experiencing COVID-19 symptoms must immediately isolate off-campus for a minimum of 10 days, starting from symptom onset.

Residential students may be asked to isolate in a designated on-campus facility.

Members of the campus community may not return to on-campus activities until they have completed the 10-day minimum isolation period, been symptom-free for at least 72 hours, have received at least one negative COVID-19 test result, and have been cleared by an appropriate medical professional.

Cases of positive tests among students may require testing of roommates. Positive tests among students and employees will also require contact tracing. Students may be asked to move rooms should circumstances dictate change due to COVID-19 cases and potential transmission.

Telehealth check-ins and food delivery will be arranged for student residents of campus housing who must self-isolate due to a positive test or suspected exposure to an infected individual.

Students must inform the Dean of Students (lhigdon@aum.edu or 334.244.3576) in the event of a positive test.

Updated: 8/12/2020

As with any fever situation, students who are experiencing COVID-19 symptoms or who have a temperature exceeding 100.4 degrees Fahrenheit must not come to campus until cleared by an appropriate medical professional or after symptoms have resolved for more than 24 hours. COVID-19 symptoms include severe cough or sore throat, shortness of breath, new loss of taste or smell, and vomiting or diarrhea within the last 24 hours.

Updated: 8/12/2020

Students who have had close contact with another individual who has tested positive for COVID-19 must not come to campus or attend classes for 14 days after the last such contact or until cleared by an appropriate medical professional. A person who has had close contact with another person who has tested positive for COVID-19 may decide to be tested for the virus. If the test is negative, they may be cleared to come back to campus. 

Students working or interning at healthcare facilities and clinics that may be exposed to COVID-19 patients will be required to confirm with their supervising leadership that they are not exhibiting symptoms daily.

Updated: 8/12/2020

Academics

Each course syllabus will include a statement outlining university expectations regarding social distancing (allowing 6-feet of space between yourself and other individuals) and wearing face masks/personal protective equipment. Failure to follow these guidelines will result in disciplinary action (Dean of Students).

Faculty and students will be expected to maintain social distance in face-to-face classroom settings. Where appropriate, classes will be moved into rooms with larger seating capabilities.

Updated: 8/11/2020

You are not alone. These are uncertain times, and our students will have varying levels of comfort with returning for face-to-face classes as opposed to online. AUM has attempted to account for situations like yours as it has planned for the Fall 2020 semester.

If you haven’t yet had a chance to read our Back to Campus guide, please take a look. On Page 18, we address academic instruction and include information on accommodating students who may not feel comfortable participating in face to face classes due to health risks, caregiver responsibilities or other factors. The guidebook states:

  • Each course will offer alternative methods of access to course materials in order to accommodate students who are self-isolating due to COVID-19 or for students who may be apprehensive about returning to a face-to-face learning environment. Technology will be in place in each classroom to facilitate live-streaming of course presentations and allow for interaction between instructors and students who are accessing the course remotely as well as in-person.

We wish you success and good health in the upcoming academic year. If you have any questions that our Back to Campus guide does not address, please feel free to reach out. You are also more than welcome to contact our Interim Dean of Student Affairs, Dr. Leon Higdon, as well.

Updated: 8/11/2020

  • The Nest computer lab is accessible 24/7 for resident students.
  • The Taylor Center Lab is available during the following hours:
    • Monday-Thursday            |         7:30am-10:30pm

    • Friday                             |        7:30am-  5:00pm

    • Saturday                          |         11:00am-5:00pm

    • Sunday                            |        1:30pm-  5:30pm

The computer labs are open and ready ready for use.  The computers are socially distanced and supplies are available to sanitize the area before and after each use.  Each day the facilities group will also sanitize the rooms throughout the day.  Please be vigilant in efforts to use supplies as you finish your work. 

 

Updated: 8/11/2020

The AUM Bookstore still has plenty to offer to save students money as well as make virtual learning easier. Students can place their order via the AUM website, aumbookstore.com and choose instore pick up or to have their books shipped to their home.

The Bookstore also offers ebooks with many of the titles required for AUM courses. These ebooks can be found at aumbookstore.redshelf.com.

Updated:  8/11/2020

AUM Library is open for operations to faculty, staff, and students.

Students, faculty and staff will also be able to utilize essential library services in the following ways:

  • Virtual Assistance: Users can obtain help through the Ask YOUR Library service or by sending a text to 334-384-1851.
  • Interlibrary Loan: Due to the large number of libraries that are closed, the AUM Library will be unable to fill requests for physical items at this time. However, the library staff will do its best to fill requests for items that can be provided electronically. The AUM Library will also attempt to renew ILL materials to the end of the semester, but there is no guarantee that the lending libraries will be able to accommodate those requests.
  • Book Drops: The Library maintains two book drops: one is located by the front doors (the drop faces toward Goodwyn Hall), and the other is located near the metered parking spots by Taylor Center.

For more information, please familiarize yourself with the AUM Library Support Plan.

New Hours of operation:

  • Beginning SEPTEMBER 14th, the AUM Library will have new hours for in-person services:
  • Monday-Thursday, 7:30 a.m. - 7:45 p.m.
  • Friday, 7:30 a.m. - 4:45 p.m.
  • Saturday, Closed
  • Sunday, 1:00 p.m. - 8:45 p.m.
  • Our Virtual Help Desk hours will remain the same!

 

(Updated 9/92020)

Each course will offer alternative methods of access to course materials in order to accommodate any students who may have to self-isolate due to COVID-19 or for students who may be apprehensive about returning to an in-person classroom setting. Technology will be in place in each classroom to allow for live-streaming of course presentations and interaction between instructors and students who may be joining remotely.

Contingency plans will be in place for each course in the event public health conditions require a change in class delivery methods.

Updated: 8/11/2020

The last day to drop a course for the Fall 2020 semester is Friday, October 23. The full academic calendar is available here.

Updated:  8/11/2020

Students can access success advising Monday through Friday 8:00-5:00 either by calling us at 334.244.3230 or emailing us at wasc@aum.edu.  Tutoring services can be scheduled by filling out our online form: http://www.aum.edu/tutoringapp or calling 334.244.3470

Fall 2020 Tutoring Hours of operation:

  • LC:  9:00 am – 7:00 pm Mon – Thurs        10:00 am – 2:00 pm Friday
  • ISL: 9:00 am – 9:00 pm Mon – Thurs        10:00 am – 2:00 pm Friday

Fall 2020 Dates of operation:

  • Wednesday, August 20 –  Friday, November 20   (Hybrid- both online and in person)
  • Monday, November 23 – Wednesday, December 9 at 12:00 noon (Online only)

Updated: 8/12/2020

The Fall 2020 academic calendar has been modified to end face-to-face class meetings no later than Friday, November 20. Coursework will be delivered fully online following the Thanksgiving break. The Monday and Tuesday after Thanksgiving break (November 30 and December 1) will be part of the normal class term.

Finals will be held on the normal schedule (December 3, December 7-8) and will be fully online. Faculty have the freedom to determine what assignments are given during finals week.

Updated: 8/11/2020

The changing conditions of the COVID-19 pandemic may force AUM to modify its method of instructional delivery during the 2020-2021 academic year. In-person classes may be transitioned to an online format, in part or in whole, at any time during the 2020-2021 acaemic year as determined by AUM at its sole discretion.

Tuition and fees have been set regardless of the method of instruction and will not be refunded in the event instruction occurs online or is otherwise modified for all or any part of the academic year. 244-3230, or email us at WASC@aum.edu.

Advising and Registration

If you are a current student, please check your email for instructions from your advisor! It will walk you through what you need to do in order to be advised remotely. If you would like to be advised via phone, please make your appointment on AdvisorTrac and your advisor will call you at that time. You are welcome to call or email your advisor with any questions or concerns at any time. If you are a newly admitted student, or if you have a general question, please email centraladvising@aum.edu. We are happy to help!

**Central Advising advisors work with students with less than 58 earned hours (Freshmen and Sophomores) in the College of Liberal Arts and Social Science and the College of Science. If you have more than 58 earned hours, you have graduated to a Faculty advisor in the Department of your Major. Please feel free to reach out to the representative for your major in Central Advising or email centraladvising@aum.edu if you have any questions.**

 

Central Advising Advisors and Assigned Majors

Thaddeus Hoffman

thoffman@aum.edu

334-244-3519

  • Criminal Justice
  • Economics
  • Fine Arts

Christin LeJeune

clejeune@aum.edu

334-244-3046

  • Psychology
  • Sociology
  • History
  • English
  • Communication
  • World Languages and Cultures

Amanda Brunson Tucker

atucke24@aum.edu

334-244-3986

  • Biology
  • Environmental Biology
  • Geographic Information Systems

Julie Valdez

jvaldez@aum.edu

334-244-3808

  • Undeclared

Kathleen Weber

kweber@aum.edu

334-244-3443

  • Computer Science
  • Mathematics
  • Pre-Engineering
  • Chemistry

Mallory McQueen

mmcquee3@aum.edu

334-244-3592

  • Student-Athletes

 

Your advisor is still advising at 100 percent capacity and is using Zoom or the telephone to “meet” with students and email to answer any questions you have.  If you are an undergraduate student, please use AdvisorTrac and select an appointment time - exactly the same as you have in the past for face-to-face advising.  There is an option to choose Zoom or telephone.  If you choose telephone, please provide a number where you can be reached during the time you selected.  Once you’ve made the appointment, your advisor will send you a Zoom invitation by email or will call you at the number you provided in AdvisorTrac.  

If you are a graduate student in an online program, you still have the option to advise via email. If you would like to meet via Zoom or a phone call, just let your advisor know.  If you are not in a fully online program, you have the same options – email, Zoom, or telephone.

 If you have any questions, please email your advisor! They are waiting by their computers to assist you!

 Jenny Kroft (mkroft@aum.edu) – Secondary Ed, Special Ed, Instructional Technology, Instructional Leadership

Stephanie Carter (scarte45@aum.edu) – Elementary Ed, Early Childhood Ed, Physical Ed

Jasmine Betties (jbetties@aum.edu) – Exercise Science, Sport Management, School Counseling, Clinical Mental Health Counseling

Advising Appointments for Summer and Fall Semesters

Beginning Monday, March 16, all advising appointments within the College of Business will be email advising sessions. You can schedule an advising appointment through AdvisorTrac. This means, if you have scheduled an advising appointment with Joy Strong, Leann Reeves, or Bre Gentry from Monday, March 16 to, you will not come to campus for your appointment. Your advisor will email you on the day of your scheduled advising appointment with your advising sheet, Summer and Fall pin numbers, and information regarding your Summer and Fall schedules. Once you receive your advising email, you are welcome to email or call with any questions or concerns that you may have.

Needing Assistance from Your Advisor

Outside of advising appointments for Summer and Fall semesters, if you need assistance from your advisor, please email or call your advisor. This includes, but not limited to, completing forms (Transient, Grade Adjustment, etc.), asking questions, discussing dropping a class, academic issues, graduation plan, or discussing major/minor changes. Your advisor will discuss the best plan of action for your needed assistance.

College of Business Advising Office Contact Information

Denise Wade - Administrative Assistant, dwade@aum.edu, 334-244-3564

Joy Strong - jstrong@aum.edu, 334-244-3565

     Undergraduate Advisor for:

  • Information Systems

     Graduate Advisor for:

  • Master of Information Systems

Leann Reeves - Lreeves4@aum.edu, 334-244-3450

     Undergraduate Advisor for:

  • Accounting
  • Finance
  • General Business

     Graduate Advisor for:

  • Master of Business Administration

Breanna Gentry - bgentry@aum.edu, 334-244-3946

     Undergraduate Advisor for:

  • Entrepreneurship
  • Human Resources
  • International Business
  • Management
  • Marketing
  • Marketing/Hospitality

     Graduate Advisor for:

  • Master of Healthcare Administration

Select the relevant Department for specific advising information: Nursing, Medical & Clinical Lab Sciences and Communication Disorders?

Pre-Nursing (Completing Course Work Required to Apply to be in Nursing) - Pre-Nursing Advising Appointments for Summer and Fall Semesters

At this time, the Prenursing Advising Office will be advising all students by email.  If you need to be advised for Summer and/or Fall 2020, please email an advisor with your request and include your full name (first and last) and your student ID number.  We will send an advising sheet to you by email with your alternate pins and the courses you are eligible to take.  Once you receive your advising email, you are welcome to email or call with any questions or concerns that you may have.  We are here to help!

Other Assistance Needed from Your Pre-Nursing Advisor     

If you need other types of assistance from your pre-nursing advisor, (transient form, grade adjustment, general questions, advice on dropping a class, etc.) please email your advisor with your request/question/concern, your full name (first and last), and your student ID number.  Your advisor will discuss with you the best plan of action for your needs.

Nursing - BSN Students and RN-BSN Students

Students in the BSN Program should contact their faculty advisor or Dr. Courtney Cochran for their advising needs at cbagents@aum.edu, (334) 244-3205

Students in the RN-BSN Program should contact Ms. Haley Adams  hadams9@aum.edu, (334-244-3076) or Dr. Courtney Cochran, cbagents@aum.edu for their advising needs.

 

Medical and Clinical Laboratory Sciences (MCLS)

Advising Appointments for Summer and Fall Semesters

Beginning Monday, March 16, all advising appointments within the department of Medical & Clinical Laboratory Sciences (MCLS) will be email advising sessions. You can schedule an advising appointment through email.  Your advisor will email you on the day of your scheduled advising appointment with your advising sheet, Summer and Fall pin numbers, and information regarding your Summer and Fall schedules. Once you receive your advising email, you are welcome to email or call with any questions or concerns that you may have.

Needing Assistance from Your Advisor

Outside of advising appointments for Summer and Fall semesters, if you need assistance from your advisor, please email or call your advisor. This includes, but not limited to, completing forms (Transient, Grade Adjustment, etc.), asking questions, discussing dropping a class, academic issues, graduation plan, or discussing major/minor changes. Your advisor will discuss the best plan of action for your needed assistance.

MCLS Contact Information

Communication Disorders (CMDS)

Advising appointments are being held for Communication Disorders. Your CMDS advisor is Dr. Ashley Godwin. She can be reached at agodwin3@aum.edu. Please email to schedule an online appointment via zoom or a telephone appointment. If you prefer to meet via Zoom, Dr. Godwin will send you an invitation by email. If you choose telephone, please provide a number where you can be reached. ​

Global Advising: Van Orum will advise AUM Global students for the summer and fall through Zoom.  Van will reach out to them to schedule appointments.  He can be reached at vorum2@aum.edu or 334.244.3338 if any Global student wishes to contact him.

Bookstore

Fall semester hours will be Monday-Friday, 7:45 a.m. to 6 p.m. The Bookstore is located on the main level of Taylor Center. You can also shop online at: https://www.aumbookstore.com/

Updated: 8/12/2020

The Warhawk Access card is the official campus identification form for students, faculty and staff. A valid Warhawk Access card enables you to use the AUM Library, printer services in computer labs and the Wellness Center.

Students, faculty and staff may obtain a new card at the Bookstore during normal business hours.

Updated: 8/12/2020

Dining

Campus Dining will offer food options for breakfast and lunch Monday through Thursday from 8:30 AM - 6:00 PM.  Payment should be paid through your Warhawk ID card. 

Updated: 8/12/2020

 

 

Occupancy will be limited to 50 percent of capacity in accordance with public health guidelines. Safety precautions and modifications to physical spaces include:

  • Social distancing barriers to ensure 6-feet of space between customers
  • Floor markers to promote social distancing within serving lines
  • Sneeze guards at all registers and customer service points
  • Removal of the salad and condiments bar
  • Relocation of on-the-go items, drinks and convenience items to the AUM Bookstore
  • New exit and entry points to reduce crowding
  • Expanded outdoor seating areas
  • Hot meals provided in to-go containers
  • Offering customer service and pick-up windows
  • Providing disposable utensils and seasoning packets
  • Installing additional trash receptacles

Updated: 8/12/2020

AUM's Food Pantry will be open in two locations this fall:

  • ​Taylor Center 316E will be open on Tuesdays and Thursdays from 11:45 AM - 1:15 PM.
  • The Gaming Lounge in the Nest (Warhawk Hall) will be open on Monday, Wednesday, and Friday from 11:45 AM - 1:15 PM.

The Food Pantry, run by AUM Honors students, provides food and hygiene staples for any AUM student who may take up to ten items a day. We ask that students are asked to wear a mask and show their ID at the Food Pantry.

The Food Pantry depends on donations from the AUM and local communities. Donations may be made on our Amazon Wish list (http://www.tinyurl.com/aumfoodpantry) or dropped off in Food Pantry tubs at the Library Circulation Desk or outside either Food Pantry location.

Please email honors@aum.edu if you have questions.

Updated: 9/4/2020

General Operations

Please direct all questions to the Warhawk Help portal located on your MyAUM homepage. This portal serves as your one-stop shop to ask any questions regarding the changes to AUM’s normal operations and any student support services that you may need. This user-friendly portal allows you to select from a wide variety of categories and submit any question that you may have regarding the effect of AUM’s COVID-19 precautions and any needs you may have. All inquiries regarding campus changes and student needs should be directed to the Warhawk Help Portal. This system will help the university identify and meet your needs as quickly as possible.

All major campus announcements related to changes made because of COVID-19 are available at http://www.aum.edu/coronavirus.

However, we encourage students to closely monitor their AUM email account and follow AUM on its various social media channels.

All employees have been encouraged to work remotely to minimize the potential spread of COVID-19, although no cases have been reported among AUM employees or students.

All student employees will be ensured payment during this time, and will be paid an average of hours that were worked for biweekly pay periods 2-5 (January 5 – February 29, 2020). All student employees who are working will continue to clock in using Kronos, whether working on campus or remotely, to ensure proper payment of overtime and any relevant differential pay (shift differential, lead pay, etc.).  

Guidance for clocking in from home will be communicated shortly. Additionally, timekeepers will receive guidance about payroll processing responsibilities in the coming days.

Note that this guidance may change as we consider the University’s response to this pandemic. We will evaluate employment options beyond spring term based on information at that time. Please subscribe to daily email updates to stay informed on the latest developments.

All campus events scheduled for the remainder of spring semester have been canceled or postponed until further notice. This decision was made based on recommendations from public health officials, requesting that large gatherings be avoided. We do not yet know if this will period will be extended, but will provide updates as new information becomes available.

The mailroom is open Monday through Friday 8:00 AM - Noon.

Graduation

While AUM postponed its combined Spring and Summer 2020 commencement ceremony scheduled for August, Fall 2020 commencement is scheduled for Saturday, December 12. The university will notify all Fall 2020 in advance if conditions warrant a change of plans..

Updated: 8/12/2020

Housing

Based on guidance from public health officials regarding COVID-19, AUM encourages students not to return to campus residence halls. However, residence halls will remain open for those students who have a need for housing.

Those students who do not plan to return to campus housing this semester are encouraged to make arrangements to collect personal belongings and return room keys beginning the week of March 23. Student accounts will be credited for the remainder of the semester once room keys have been returned.

Please complete our housing intent form to help us ensure that we meet the needs of our resident students and effectively assist those who wish to collect their belongings.  For additional questions, please contact Housing & Residence Life by email or call 334-244-3296.

Mailroom Operations

The Mailroom is open Monday - Friday between 8:00 AM and Noon.

New Student and Orientation Information

Yes.  Orientation is an important part of beginning the student experience at AUM.  Orientation is highlighted by an opportunity to meet key campus leaders, gain exposure to the clubs and organizations that are active on campus, register for classes, and be introduced to major support resources including the Career Development Center, Warhawk Academic Success Center, Counseling & Health Promotion Center, Center for Disability Services, Intramurals, and many, many more.  AUM cares about student safety and at this time we have adopted social distancing principles to do our part in halting the spread of COVID-19.  Accordingly, we are busy rethinking the ways in which our Orientation programming will be delivered.  At this time we anticipate utilizing a variety of webinars, live-streaming, and video modules until its is safe for us to all be together again.  Please continue to register for the Orientation that makes the most sense with your schedule and continue to direct all questions to Orientations to dwillis2@aum.edu or visit our detailed Orientation FAQ page HERE. (http://www.aum.edu/admissions/undergraduate-admissions/student-orientation/Orientation-FAQs).

Parking

Students and employees can register their vehicles online through the MyAUM/Webster portal before picking up their parking decals.  If you haven’t registered your vehicle online previously, you will be able to register it during one of the designated decal pickup times. Bring your vehicle’s information (tag number, year, make, model, and color) with you so AUM Police can register the vehicle.

Students, faculty and staff can pick up parking decals for the 2020-2021 academic year and receive assistance with vehicle registration at the AUM Café (Taylor Center), from 8 a.m. to 6 p.m., on the following dates:

  • Monday, August 10
  • Wednesday, August 12
  • Friday, August 14
  • Tuesday, August 18
  • Wednesday August 19
  • Friday, August 21

Beginning Monday, Aug. 24, parking decals and hang tags can be picked up at the AUM Police office in Taylor Center 267.

  • Non-Resident Students (and Resident students registering for additional general parking permits): Payment is not required when you pick up your decal; the parking decal fee is charged to your student account. For questions about your student account, please contact the Student Accounts office. Any student who purchases an AUM License Plate will received their General Parking Permit for free. The fees will be adjusted when the permit is picked up.          
  • Resident Students:  There will be no additional charge for residential parking permits. Resident Student parking permits are restricted to residential lots only and do not include general parking lots or the Wellness Center lot. If you wish to add a general parking pass that allows you to park on campus outside of Housing lots, you may register for the Housing/General permit. The additional fee will be charged to your student account.  Any student who purchases an AUM License Plate will received their General Parking Permit for free. The fees will be adjusted when the permit is picked up.          

 See the campus parking policy for specifics.

Updated:  8/12/2020

Student Accounts and Tuition

In light of the COVID-19 pandemic, AUM may modify its method of instructional delivery during the 2020-21 academic year, including online classes and/or other alternative delivery methods. In-person classes may be transitioned to an online format, in whole or in part, at any time during the 2020-21 academic year, as determined by AUM.

Tuition and fees have been set regardless of the method of instruction and will not be refunded in the event instruction occurs online or is otherwise modified for all or any part of the academic year.

Updated: 8/12/2020

The Office of Student Accounts provides resources to students in a variety of ways:

  • Webpay bill payment system is available through the MyAUM portal. Students can view account activity, view billing statements, and make payments with either electronic checks or credit cards.
  • International wire transfers received through Flywire will be processed daily as they are received. 
  • Questions can be emailed to studentaccounts@aum.edu
  • Students who need to submit documents can email them to studentaccounts@aum.edu. For documents containing sensitive information, they should send an email and request a secure link to upload the documents rather than emailing them.
  • If a student needs to speak with student accounts, please call 334-244-3286.

Updated: 8/12/2020

Student Affairs

Yes. Students and university employees will be expected to wear masks and observe social distancing when in classrooms, public indoor spaces and outdoor spaces on campus where social distancing cannot be observed.

Updated: 8/12/2020

The COVID-19 pandemic has, for the time being, necessitated many changes to the ways we interact. Student Affairs will offer programming opportunities for students. Our 70-plus student organizations will continue to meet. Meeting guidelines will be based on group size and requested locations.

Updated: 8/12/2020

Student CARES Act Information

July 24, 2020

AUM CARES Act funding distribution update

As of July 24, 2020, Auburn University at Montgomery has distributed $1,288,800 in CARES Act grants to 2,052 students.

 

July 9, 2020

AUM CARES Act funding distribution update

  • AUM signed and returned to the Department of Education the Certification of Agreement committing AUM to distributing $2,537,737 in financial aid to eligible AUM students as part of the CARES Act.

  • As of July 9, 2020, AUM has distributed $1,171,850 in Emergency Financial Aid Grants under Section 18004(a)(1) of the CARES Act to eligible students.

  • AUM has identified 2,984​ students that are eligible to participate in programs under Section 484 in Title IV of the Higher Education Act of 1965 and are thus eligible to receive Emergency Financial Aid Grants under Section 18004(a)(1) of the CARES Act.

  • As of July 9, 2020, AUM has distributed Emergency Financial Aid Grants under Section 18004(a)(1) of the CARES Act to 1,852 eligible students.

  • Access to the emergency grants is based on each individual student’s eligibility to participate in programs under section 484 in Title IV of the Higher Education Act of 1965 which would make them eligible to be considered to receive Emergency Financial Aid Grants under section 18004(a)(1) of the Cares Act. Specific to the allocation, students are required to complete an application indicating that they had been impacted which provided them a payment based on their application and enrollment at the university.

  • Students who qualify for CARES Act funding have until June 30 to apply for funds.

June 22, 2020

AUM CARES Act funding distribution update

  • AUM signed and returned to the Department of Education the Certification of Agreement committing AUM to distributing $2,537,737 in financial aid to eligible AUM students as part of the CARES Act.

  • As of June 18, 2020, AUM has distributed $1,083,500 in Emergency Financial Aid Grants under Section 18004(a)(1) of the CARES Act to eligible students.

  • AUM has identified 2,984​ students that are eligible to participate in programs under Section 484 in Title IV of the Higher Education Act of 1965 and are thus eligible to receive Emergency Financial Aid Grants under Section 18004(a)(1) of the CARES Act.

  • As of June 18, 2020, AUM has distributed Emergency Financial Aid Grants under Section 18004(a)(1) of the CARES Act to 1,713 eligible students.

  • Access to the emergency grants is based on each individual student’s eligibility to participate in programs under section 484 in Title IV of the Higher Education Act of 1965 which would make them eligible to be considered to receive Emergency Financial Aid Grants under section 18004(a)(1) of the Cares Act. Specific to the allocation, students are required to complete an application indicating that they had been impacted which provided them a payment based on their application and enrollment at the university.

  • Students who qualify for CARES Act funding have until June 30 to apply for funds.

June 11, 2020

Students CARES Act funding distribution

Payments have been initiated for Auburn University at Montgomery students who have submitted applications for emergency funds available through the Coronavirus, Relief and Economic Security (CARES) Act.

AUM received $2.5 million in CARES Act funding from the federal government and will return the entire allotment to eligible students. Given AUM’s enrollment, the average per-student award is $500.

Eligible students who have not yet completed an online application may still do so until all CARES Act funds are exhausted. Students can only apply one time. If approved, students will receive funds via direct deposit.

Signed into law by Congress, the CARES Act differs from economic stimulus payments received by many American families. The CARES Act provides higher education emergency relief funding to AUM students affected by disruptions during the Spring 2020 semester due to the COVID-19 pandemic. Grants may be used to help offset expenses related to the disruption of campus operations during the spring semester, including housing, tuition, course materials, fees, technology, food, health care, or child care.

In order to qualify for CARES Act grant funding, students must meet the following criteria in accordance with federal guidelines:

  • A student must have been enrolled during the Spring 2020 semester when the university made the transition from face-to-face instruction to remote course delivery on March 23, 2020.
  • A student must have a completed 2019-2020 FAFSA on file with AUM and meet all federal aid eligibility guidelines. If you have not yet filed FAFSA for 2019-2020, but are eligible to do so, please complete the form by June 30, 2020.

Students who withdrew from all spring classes are not eligible to receive funding. The CARES Act does not allow funds to be used for international or DACA students or U.S. citizens who were enrolled exclusively online at the beginning of the Spring 2020 semester.

While the total CARES Act funding available to AUM students was determined by the federal government, the university has sought to offer relief to its students in a variety of ways. When the pandemic forced a transition to online course delivery in March, AUM continued to pay student employees through the end of spring semester even though they could not be on campus. AUM also refunded housing and dining plan fees from March through the end of the semester in an effort to reduce the anxiety many students have experienced during the pandemic. AUM has also continued to grow its scholarship allocation.

For more information on the CARES Act, please visit our FAQ page.

- Updated 7/24/2020

AUM students eligible to receive CARES Act funding began receiving payments on June 2. Eligible students who have not yet applied may do so until June 30.

- Update 6/4/2020

The Coronavirus Aid, Relief and Economic Security (CARES) Act was passed by Congress and signed into law to provide economic relief for those experiencing disruptions created by the COVID-19 pandemic. Within the CARES Act is a provision for the Higher Education Emergency Relief Fund, which distributes money to colleges and universities for emergency financial aid grants to students to help offset expenses related to the disruption of campus operations during the pandemic.

The CARES Act differs from the economic stimulus received by many American families.

 

Updated 6/4/2020

Expenses covered by the CARES Act include housing, course materials, food, technology, healthcare and childcare expenses.

-Updated 6/4/2020

Students must have a completed 2019-2020 FAFSA on file with Auburn University at Montgomery and meet all federal aid eligibility guidelines. If you have not yet filed FAFSA for 2019-2020, but are eligible to do so, please complete the form. The deadline to complete the 2019-2020 FAFSA form is June 30, 2020.

AUM students must have been enrolled during the Spring 2020 semester when the university made the transition from face-to-face to remote course delivery on March 23, 2020. Students who withdrew from all spring classes are not eligible.

Unfortunately, the CARES Act does not allow funds to be used for international or DACA students or U.S. citizens who were enrolled exclusively online at the beginning of Spring 2020.

 

- Updated 6/4/2020

Eligible students can complete the online application process until all CARES Act funds are exhausted. Students can only apply one time.

 

- Updated 6/4/2020

Auburn University at Montgomery received a $2.5 million CARES Act allocation from the federal government and will return every dollar to eligible students. Given AUM’s enrollment, the average per-student grant is approximately $500.

 

-Updated 6/4/2020

If approved, your CARES grant will be deposited directly in your bank account. As part of the grant application, you will be provided a link to modify or add your bank account information in Webster. Please ensure your bank’s routing number (9 digits) and your unique bank account number are entered in Webster correctly to ensure timely deposit of your grant funding.

 

-Updated 6/4/2020

The university expects a large volume of applications. We will review the applications with a priority to issuing grants in a timely manner. 


-Updated 6/4/2020

The CARES grant funding will not be applied against any prior balance owed or future charges assessed by the university. The full amount of funding awarded will come directly to you via direct deposit. At your own discretion, you may choose to apply the grant funding to your existing balance or charges for future terms. If you would like to do so, please make a payment in the Webpay Bill Payment module of My AUM or contact the Office of Student Accounts at 334-244-3286.


- Updated 6/4/2020

Typically, you do not have to repay the amount awarded to you. In this case, the funding is intended as a grant and not a loan.


- Updated 6/4/2020

No. Grants will not negate or replace financial aid. This is not considered federal financial aid. This is a one-time grant.

 

-Updated 6/4/2020

AUM uses a service to deliver emails to students. Some student may have unsubscribed from previous AUM communications, which would prevent them from receiving this important correspondence. If you had unsubscribed, a prompt will be sent to you to request receipt of emails again. Otherwise, you may send an email to caresact@aum.edu. 

 

- Updated 6/4/2020

Yes. While the total CARES Act funding available to AUM students was determined by the federal government, the university has sought to offer relief to its students in a variety of ways. When the pandemic forced a transition to online course delivery in March, AUM continued to pay student employees through the end of spring semester even though they could not be on campus. AUM also refunded housing and dining plan fees from March through the end of the spring semester in an effort to reduce the anxiety many students have experienced during the pandemic. AUM has also continued to grow its scholarship allocation and will offer an all-time high for the 2020-2021 academic year. None of these efforts has drawn on CARES Act funding.

 

- Updated 6/4/2020

Student Services

It is the mission of AUM to make educational opportunities available to everyone. The Center for Disability Services (CDS) provides academic support services to students with disabilities. Students that are currently being served by CDS may email CDS at cds@aum.edu or call 334-244-3631 and a Center for Disability Services staff member will follow up with you by email and/or phone to discuss your individual needs.

Students that are not currently receiving CDS services may complete an application and provide appropriate documentation by using our student accommodation management site, Accommodate, at:

https://aum-accommodate.symplicity.com/public_accommodation/

Upon receipt and review of your information, a CDS staff member will contact you.   

Counseling and Health Promotion Services (CHPS) for a wide variety of reasons.  Many students experience academic difficulties including test anxiety, time management issues, problems with concentration, and lack of motivation.  Some students have a specific concern related to depression, anxiety, mood issues, eating concerns, identify development, and alcohol or substance abuse. They may also come to counseling because of past abuse, violence, or childhood trauma.  CHPS can be reached at 334-244-3469 or counselingcenter@aum.edu

The Wellness Center will remain closed during this time. It is our desire to limit access to high-risk environments that may lead to significant increases in public infection rates. However, many of AUM’s wellness resources are compatible with social distancing principles. These include the intramural field, disc golf course, and AUM’s multiple walking tracks.

AUM Kinesiology faculty member Angela Russell offers these tips for keeping fit while limiting public activity: http://www.aum.edu/aum-kinesiology-professor-offers-tips-keeping-fit-during-coronavirus-pandemic

Yes. The Counseling Center is open. At this time, teleconferencing is available. To contact the Counseling Center, please call 334-244-3469 or email them at counselingcenter@aum.edu.  Updated 4/3/2020

Yes. The Health Center is open Monday through Friday from 8a.m. to 5 p.m.  Additionally, the Health Center will operate a health screening clinic located adjacent to the Nest from 5 p.m. to 7 p.m. on Mondays and Wednesdays.

The Career Development Center maintains virtual resources designed to help students through all stages of career development. Specifically, students can access the following services:

For all other questions regarding the Career Development Center and services available to students and alumni, please email Brad Robbins, Director of Career Development at brobbin2@aum.edu.

Yes.  All open Working Warhawks positions are listed on Handshake, the university’s online career management platform for students and alumni. 

Click Handshake on MyAUM to enter. For site registration and navigation resources, click the following link: https://support.joinhandshake.com/hc/en-us/categories/202711128-Student-Alumni

For residents in Charter Spectrum service areas:

  • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription at any service level up to 100 Mbps. To enroll call 1-844-488-8395.
  • Installation fees will be waived for new student households.
  • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely.
  • For eligible low-income households without school-aged children, Charter continues to offer Spectrum Internet Assist, a low-cost broadband program delivering speeds of 30 Mbps.
  • Charter will open its Wi-Fi hotspots across its Alabama service area for public use.

 For residents in Comcast’s Xfinity service areas:

  • Xfinity WiFi hotspots will also be available for free. For a map, visit www.xfinity.com/wifi.
  • Comcast is pausing data plans for 60 days giving all customers unlimited data for no additional charge.
  • Comcast will not disconnect a customer’s internet service or assess late fees if they contact the company and let them know that they can’t pay their bills during this period.
  • New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. There is no additional fee and it becomes the new base speed going forward.

For residents in the Beam service area of East Alabama:

Effective Monday, March 16, 2020, Beam pledges to the following for 30 days:

  • Beam will partner with school districts to ensure the capability to learn remotely.
  • Beam will partner with the Housing Authority to accommodate their tenants with internet service.
  • Beam will offer free 50 Mbps Internet services for 30 days for new customers with households including K-12 and/or college students who do not have current service. Call for details and to sign up. Installation fees for these services will be waived for new customers meeting the above criteria. A valid school ID or proof of K-12 children in household is required.

 

Tutoring: The Learning Center and Instructional Support Lab will provide tutoring through Blackboard Collaborate.  We will maintain our normal tutoring hours of Monday-Thursday 9:00-9:00 and Friday 9:00-3:00.  To access tutoring services at either the Learning Center or Instructional Support Lab, students should do the following:

  • Send an email to lc.isl@aum.edu.
    • SUBJECT LINE SHOULD SAY: “Tutoring; Subject; Course”
    • BODY OF EMAIL SHOULD INCLUDE 3 THINGS:
      1. Pick a Service: Learning Center or Instructional Support Lab
      2. Give first choice for day and time
      3. Give 3 alternate days/times in case the first choice is not available

We have a workflow in place for quickly processing all requests. Once students are matched with the appropriate tutor, we will provide students with a Collaborate link to the chat room where their tutor is working.  We will not be providing face to face tutoring at this time.

 

Extending the Classroom:  We will continue to provide extending the classroom to those accounting and economics classes where an ETC tutor has been assigned.  This service also will be provided through collaborate.  The tutors will provide the course instructors with a link to the collaborate room where the tutoring will take place.

Global Advising: Van Orum will advise AUM Global students for the summer and fall through Zoom.  Van will reach out to them to schedule appointments.  He can be reached at vorum2@aum.edu or 334.244.3338 if any Global student wishes to contact him.

Success Advising:  We will continue to offer success advising through Zoom.  Students can schedule appointments by emailing us at WASC@aum.edu, or they can email Van Orum directly at vorum2@aum.edu and Erin Woods directly at ewoods6@aum.edu

  • The Nest computer lab is accessible 24/7 for resident students.
  • The Taylor Center Lab is available 8:30am – 4:30pm Mon – Fri.

Transportation

Please complete your Airport / Bus Station Shuttle request via our new online form. This form will automatically request an approval from Auburn University at Montgomery's Transportation Department. Request will be approved or denied based off the availability of University Drivers . Please process requests at a minimum of two weeks prior to your requested date to allow our department time to schedule drivers. This is NOT a guaranteed service. However, the earlier your request is received, the higher probability it will be approved. Requests received with less than 3 Business Days notice will not be considered for approval.

Updated: 8/12/2020

Transit operations will resume to a

  • 7:30am-10:30 PM schedule Monday-Friday
  • 11:00AM-10:30PM schedule Saturday
  • 11:00AM-8:00 PM schedule Sunday.

The AUM bus will have a maximum occupancy level of 6 riders.  Masks are required over nose and mouth at all times.  Bus sanitation will occur regularly throughout the day.  

Transit Schedule 8-17-2020.jpg

Updated:  8/17/2020

Wellness Center

Yes. The Wellness Center began offering modified hours for AUM students on Monday, August 10. The center’s operating hours will be 8 a.m. to 5 p.m., Monday-Friday, during the first phase of its reopening, from August 17 to September 6.

The pool will open and close one hour before and after opening and closing the facility.

Fall hours after September 8 are expected to be 10 a.m-6 p.m., Monday-Friday, and 12 p.m. to 5 p.m. on Sundays.

Updated: 8/12/2020

Reservations are currently required to access the Wellness Center. Reserve your Wellness Center time here.  If you not a current AUM student, you will not be able to make a reservation.

  • You can download the reservation app IMLeagues Mobile App or view the AUM Wellness Center and Intramural page.
  • Members may not arrive more than 10 minutes before their reservation time.
  • If you are more than 15 minutes late to your reservation, you surrender that reservation. You may also be penalized from reserving future times if you have more than one “no show.”

Updated: 8/12/2020

Face coverings will be required upon entering and exiting the facility, and while walking through AUM Wellness Center spaces. They will not be required while exercising or in the pool, but you will be asked to put your covering back on if you leave your equipment, or once you exit the water.

Per State of Alabama guidelines, all members will be asked a series of questions regarding COVID-19 exposure before entering the facility. If you’re not feeling well, or are experiencing symptoms related to COVID-19 such as cough, shortness of breath or fever, please stay home.

We expect all members of the AUM community to take responsibility for their own health and safety and act in manner that demonstrates respect and consideration for those around them.

Updated: 8/12/2020

Group Fitness will operate a virtual schedule August 17-28. We are exploring a hybrid approach to Group Fitness classes in September. We will be following social distancing guidelines, and will only allow a reserved number that ensures social distancing of all participants.

Updated: 8/12/2020

  • Day use lockers and locker rooms, and showers are not available at this time.
  • Restrooms will be open following social distancing.We encourage you to only bring the things you will use during your workout.
  • No locker rooms will be available for changing.
  • Towel service and equipment checkout will not be available.

Updated: 8/12/2020

  • Aquatics
    • One swimmer per lane.
    • Face coverings are required until you enter the water.
    • Follow directional and social distancing signs for guidance.
  • Facilities
    • Elevators are limited to two people at a time.
    • Lounge and study spaces have been modified to allow for safe distancing.Please do not move any equipment.
    • In restrooms, members are encouraged to practice physical distancing by using every other sink (if applicable), stall, etc. as well as washing their hands frequently.These spaces will be cleaned frequently.
    • Water fountains are bottle fill only.Please bring your own bottle.
  • Fitness Spaces
    • Equipment and spaces have been modified to meet safe distancing measures.
    • Please note various signage, floor markings and equipment modifications and respect these new measures.
    • Use only one piece of equipment at a time (no circuits or supersets) so machines can be easily cleaned after use.
    • Consider limiting workout length to avoid unnecessary exposure.
    • Bring your own personal workout equipment: towels, yoga mats, etc.
    • Refrain from partner/group workouts.
    • Let a staff member know if you witness anyone not following these guidelines or if you feel unsafe.
  • Group Fitness
    • In-person classes (September) and virtual classes will be available.
    • In-person classes [once scheduled] will require reservations and schedules will be adjusted for lower capacity limits.
    • Equipment will be set up by the instructor before class.
    • We're all in this together; if equipment is used, please wipe down equipment before and after use, as well as returning equipment to proper location.
    • Face coverings are required until the class [if indoors] begins.If outdoors, as long as social distancing measures can be maintained, covering can be removed.

Updated: 8/12/2020

  • Lockers, locker rooms
  • Equipment/towel checkout
  • Showers
  • Basketball courts
  • Personal training
  • Rock wall
  • Hot tub
  • Vortex pool
  • Track [outdoor track available]
  • Equipment marked off or sectioned in areas is not available for use.

Updated: 8/12/2020

  • Social distancing and disinfecting. We have installed plexiglass shields around areas where close contact and high traffic occurs. We’ve added contactless entry using our app or a self-swipe station, we have spaced out equipment to adhere to social distancing and increased our sanitation methods with more cleaning stations along with hand sanitizing stations throughout the facility.
  • Contactless Entry/Exit
    • Access will be contact-free using the reservation and AUM Wellness Center’s swipe feature. You can download the reservation app IMLeagues Mobile App or view the AUM Wellness Center and Intramural page.
  • Cleaning Protocols
    • Members are asked to clean equipment before and after use. Additional cleaning stations will be made available near exercise equipment, locker rooms and other high-traffic areas.
    • Hand sanitizing stations have been added throughout the facility.
    • Equipment and high-touch surfaces will be sanitized continuously during operational hours and disinfected at the end of each business day.
    • Electrostatic cleaning machines will be utilized during disinfection procedures.
  • Limited Capacities & Equipment Checkout
    • AUM Wellness Center is allowing 25 people per hour to visit specific areas.You must reserve your area through IM Leagues

Updated: 8/12/2020

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