Student Account Holds

A hold may be placed on student accounts for the following reasons

  • Past due balances
  • Financial aid reversals
  • Missing social security or tax identification numbers, and/or
  • Returned checks.

The hold may be placed on the student account at the-point-in-time one of the above conditions is identified.  In some cases, the hold (a registration hold) will prevent a student from performing registration activities for current and future academic terms and will prevent the release of a transcript.  A transcript hold always prevents the release of transcripts until the account balance is reduced to zero.

All student accounts will be reviewed after the final payment due date for the academic term to identify and post the necessary registration and transcript holds.  Student accounts with balances of $500 or less will receive a transcript hold.  Student accounts with balances over $500 will receive a registration hold and transcript hold, which will block registration and the release of transcripts.

Request for Financial Clearance

Students with an account balance of $3,000 or below may request permission to register by submitting the Request for Financial Clearance Form to the Office of Student Accounts.  After the request form is reviewed, the student will receive guidance on the account status and the hold type will be updated to allow registration. 

Students with balances above $3,000 will be unable to register until the balance is reduced to $3,000. Once the account balance has been reduced to $3,000 or below, the student may request permission to register by submitting the Request for Financial Clearance Form to the Office of Student Accounts.  After the request form is reviewed, the student will receive guidance on the account status and the hold type will be updated to allow registration. 

Students who receive financial clearance to register must ensure their account balance or projected account balance, less all pending financial aid and/or scholarships and including all past and new charges, is $3,000 or below by the registration cancellation deadline of the academic term for which they are registering.

The Request for Financial Clearance Form must be submitted for each term, where applicable, in order to have the registration hold removed.

All requests for a hold removal should be directed to: studentaccounts@aum.edu or 334-244-3286.

Request for Financial Clearance Form


This Request for Financial Clearance gives you the opportunity to register for a future term and continue enrollment. Upon receiving the request form, the Office of Student Accounts will review the account status and determine if there are any immediate steps needed to adress the current term balance. To be eligible for financial clearance, the current account balance must be below $3000.

In their response to the request, the Office of Student Accounts will provide guidance on managing your student account and offer options for paying the existing balance over time. When the financial review is completed, the student will sign an Acceptance of Financial Responsibility and the registration hold will be changed to a type that will allow registration. A transcript cannot be issued until the account balance is paid in full.

By pressing the submit button below you acknowledge that as of the registration cancellation deadline for the term requested, my account balance including the past due and current charges must be below $3,000 to avoid my schedule being cancelled.