Auburn University at Montgomery will continue to prioritize the safety of students, faculty, and staff through a variety of COVID-19 testing mechanisms aimed at minimizing community spread of the virus.
In addition to the random Sentinel Testing Program introduced during the Fall 2020 semester that provides weekly testing for AUM students and employees, the university will require testing for campus housing residents before their arrival for the Spring 2021 semester.
Testing approaches include:
Campus Housing Residents
All students living on campus at the beginning of the Spring 2021 semester will be required to undergo COVID-19 testing before classes begin on Wednesday, January 20, 2021.
Campus housing residents who test positive will be required to an on-campus quarantine facility until cleared to return to their residence hall by Warhawk Health Services.
Auburn University at Montgomery may immediately terminate its housing agreements with on-campus residential students who do not comply with these requirements.
Access to rooms will be limited on January 13, prompting students to proceed to Warhawk Health Services for testing if they have not already obtained test results.
Requirements for campus resident students include:
Sentinel Testing Program
Auburn University at Montgomery will continue to offer the random Sentinel Testing Program for students and employees during the Spring 2021 semester.
Students and employees can create an account through the Verily platform in order to be entered into the random testing pool. This testing program aims to prevent community spread of COVID-19 by identifying asymptomatic carriers of the virus.
Testing, unless otherwise noted, will be conducted on Wednesdays and Thursdays, beginning January 13, at the AUM Library Tower.
If you have symptoms of COVID-19 or have been exposed, call Warhawk Health Services at (334) 244-3281 to schedule an appointment, or call your local healthcare provider.
We are currently working on several tactics to ensure the safety of the AUM community.
In response to student and faculty experiences in fall semester courses, instructors are working to create a face-to-face classes which meet social distancing requirements and students’ desire for interaction. What this looks like will vary across the different disciplines. Classroom participation is an important part of the learning experience and students should plan on participating in every class meeting. All faculty are working to enhance the classroom experience while also providing alternative access for these students who are required to isolate. If you want to know what a particular course design will be reach out to the instructor OR your advisor and ask.
The Nest computer lab is accessible 24/7 for resident students.
The schedule for the computer labs can be found here.
Yes. In light of the COVID-19 pandemic and our transition to remote instruction, RedShelf, our digital course materials provider, has partnered with the AUM Bookstore to offer no-cost eBook access to students and instructors on our campus. Students and instructors can visit https://responds.redshelf.com to search for materials and may borrow up to 7 eBooks through May 25, 2020.
Users must register with a valid .edu email address in order to gain access.
Please see the links below for more information.
ADDITIONAL FAQs: https://solve.redshelf.com/hc/en-us/articles/360045179093-FAQs-about-RedShelf-Responds
The AUM Library offers an online catalog, as well as access to the catalogs of libraries within the state and throughout the world. For remote access to library collections, visit the library homepage at: http:/aumnicat.aum.edu.
The library’s reference service offers instruction for students in the use of library resources and assistance with research projects. The library’s reference assistance is available in person, by phone, and online via the library’s “Ask a Librarian” service, which provides online chat, email, and texting options available at: http://askus.library.aum.edu.
The library faculty and staff also provide assistance in finding information, using online databases, and with the use of library equipment. The library provides news and updates through its various social media platforms (Facebook, Twitter, Instagram).
Spring Hours of Operation for the library are below. Keep in mind, hours may change. Go to www.aum.edu/library for the latest information.
Tutoring: The Learning Center and Instructional Support Lab will provide tutoring through Blackboard Collaborate. We will maintain our normal tutoring hours of Monday-Thursday 9 A.M.–9 P.M. and Friday 10 A.M–2 P.M.. To access tutoring services at either the Learning Center or Instructional Support Lab, students should go to www.aum.edu/tutoringapp and request an appointment.
Extending the Classroom: We will continue to provide extending the classroom to those accounting and economics classes where an ETC tutor has been assigned. This service also will be provided through collaborate. The tutors will provide the course instructors with a link to the collaborate room where the tutoring will take place.
Global Advising: Van Orum will advise AUM Global students for the summer and fall through Zoom. Van will reach out to them to schedule appointments. He can be reached at email@example.com or 334-244-3338 if any Global student wishes to contact him.Success Advising: We will continue to offer success advising through Zoom. Students can schedule appointments by emailing us at WASC@aum.edu, or they can email Van Orum directly at firstname.lastname@example.org and Erin Woods directly at email@example.com.
Your advisor is still advising at 100 percent capacity and is using Zoom or the telephone to “meet” with students and email to answer any questions you have. If you are an undergraduate student, please use AdvisorTrac and select an appointment time – exactly the same as you have in the past for face-to-face advising. There is an option to choose Zoom or telephone. If you choose telephone, please provide a number where you can be reached during the time you selected. Once you’ve made the appointment, your advisor will send you a Zoom invitation by email or will call you at the number you provided in AdvisorTrac.
If you are a graduate student in an online program, you still have the option to advise via email. If you would like to meet via Zoom or a phone call, just let your advisor know. If you are not in a fully online program, you have the same options – email, Zoom, or telephone.
If you have any questions, please email your advisor! They are waiting by their computers to assist you!
Jenny Kroft (firstname.lastname@example.org) – Secondary Ed, Special Ed, Instructional Technology, Instructional Leadership
Stephanie Carter (email@example.com) – Elementary Ed, Early Childhood Ed, Physical Ed
Keri McGee (firstname.lastname@example.org) – Sport Management, Exercise Science, Clinical Mental Health Counseling, and School Counseling
All appointments are scheduled through AdvisorTrac. We are requesting students indicate either email or in-person advising in the “notes section” of AdvisorTrac when scheduling their appointment. If student states they will attend their appointment in person, their advising information will be sent via email prior to their appointment for them to review.
Needing Assistance from Your Advisor
Outside of advising appointments, if you need assistance from your advisor, please email, call or stop by our office. Our office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. This includes, but not limited to, completing forms (Transient, Grade Adjustment, etc.), asking questions, discussing dropping a class, academic issues, graduation plan, or discussing major/minor changes. Your advisor will discuss the best plan of action for your needed assistance.
College of Business Advising Office Contact Information
Undergraduate Advisor for:
Graduate Advisor for:
Graduate Advisor for:
Select the relevant Department for specific advising information: Nursing, Medical & Clinical Lab Sciences and Communication Disorders?
At this time, the Prenursing Advising Office will be advising all students by Zoom or by email. If a face-to-face meeting is required, please contact Mrs. Conner email@example.com to make arrangements so that all current health and safety protocols can be followed. Current students should schedule an appointment through AdvisorTrac. Students newly admitted to AUM should email an advisor (contact information is below) with your request and include your full name (first and last) and your student ID number. You are welcome to email or call with any questions or concerns that you may have. We are here to help!
If you need other types of assistance from your pre-nursing advisor, (transient form, grade adjustment, general
If you need other types of assistance from your prenursing advisor, (transient form, grade adjustment, general questions, advice on dropping a class, etc.) please email your advisor with your request, question, or concern; your full name (first and last); and your student ID number. Your advisor will discuss with you the best plan of action for your needs and assist you in locating any needed resources.
Mrs. Conner, firstname.lastname@example.org, 334-244 – 3431
Mrs. Smith, Jennifer.email@example.com, 334-244 – 3863
Mrs. Adams, firstname.lastname@example.org, 334-244 – 3076
Students in the BSN Program should contact their faculty advisor or Dr. Courtney Cochran for their advising needs at email@example.com, 334-244-3205
Students in the RN-BSN Program should contact Ms. Haley Adams firstname.lastname@example.org, (334-244-3076) or Dr. Courtney Cochran, email@example.com for their advising needs.
All advising appointments within the department of Communication Disorders will held via Zoom or a telephone appointment. You can schedule an advising appointment through email.
If you prefer to meet via Zoom, Dr. Godwin will send you an invitation by email. If you choose telephone, please provide a number where you can be reached.
Your advisor will email you following your advising appointment with your advising sheet, pin number, and information regarding your schedule.
Once you receive your advising email, you are welcome to email or call with any questions or concerns that you may have.
Outside of advising appointments for Summer and Fall semesters, if you need assistance from your advisor, please email or call your advisor.
This includes, but not limited to, completing forms (Transient, Grade Adjustment, etc.), asking questions, discussing dropping a class, academic issues, graduation plan, or discussing major/minor changes.
Your advisor will discuss with you the best plan of action for your needs.
CMDS Contact Information
Ashley Godwin, firstname.lastname@example.org, 334-244-3408
Jenna Coley, email@example.com, 334-244-3408
Beginning Monday, March 16, all advising appointments within the department of Medical & Clinical Laboratory Sciences (MCLS) will be email advising sessions. You can schedule an advising appointment through email. Your advisor will email you on the day of your scheduled advising appointment with your advising sheet, Summer and Fall pin numbers, and information regarding your Summer and Fall schedules. Once you receive your advising email, you are welcome to email or call with any questions or concerns that you may have.
Outside of advising appointments, if you need assistance from your advisor, please email or call your advisor. This includes, but not limited to, completing forms (Transient, Grade Adjustment, etc.), asking questions, discussing dropping a class, academic issues, graduation plan, or discussing major/minor changes. Your advisor will discuss the best plan of action for your needed assistance.
MCLS Contact Information
Kyle Taylor, Department Head/Professor, firstname.lastname@example.org, 334-244-3606
Kathy Jones, Associate Professor, Kjones31@aum.edu, 334-244-3254
Kathy Dugan, Assistant Professor, email@example.com, 334-244-3480
Fully admitted International students are advised according to their major. If you are a fully admitted International student, please refer to the general advising guidelines by using your College and major to identify your advisor.
AU Global Advising: Van Orum advises AU Global students. He can be reached at firstname.lastname@example.org or 334-244-3338 if any Global student wishes to contact him.
In order to get registered, you need to schedule an appointment with your academic advisor. At this appointment, you will discuss the classes you need to take and will receive your PIN. This is required in order to access Webster for registration. Your advisor is determined by your College, major, and earned hours. Please contact Central Advising at 334-244-3969 or email@example.com if you need help identifying your advisor or scheduling an appointment.
The situation with COVID-19 has been fast-moving and continues to change rapidly in Alabama and across the country. Our immediate focus has been on doing everything possible to ensure the safety of our students while also providing as much continuity as possible for their educational experience. We are continuing to evaluate other action items and appreciate your patience as we work toward those decisions. We will continue to keep students and employees updated and will share new information as it becomes available.
Through the pandemic, The Cafe’ at AUM will offer delicious specials and quick options for students, faculty, and staff. Please mind the signage and follow the routing in The Cafe’ to ensure safety of all patrons. Limited seating in the cafe’ is available however, all plates will be served in disposable containers and can be taken to a spot of your choice.
Each day a selection of of items will be available for breakfast, lunch, and dinner.
Download the GET and Login to pre-order your meal for a quick pick-up from the Cafe.
Payment accepted: Warhawk ID and Debit/Credit Cards ONLY. The GET App is connected to your Warhawk ID.
Yes. Our hours from now until January 25th are Mondays, Wednesdays, and Fridays from noon to 1 PM with some exceptions for holidays. The location is in the Nest in WarHawk Hall. The Food Pantry is a service to the AUM community provided by the University Honors Program. Spring semester hours will be announced in early January. Please present your AUM ID when you arrive.
Click here for the full schedule.
Please direct all questions to the Warhawk Help portal located on your MyAUM homepage. This portal serves as your one-stop shop to ask any questions regarding the changes to AUM’s normal operations and any student support services that you may need. This user-friendly portal allows you to select from a wide variety of categories and submit any question that you may have regarding the effect of AUM’s COVID-19 precautions and any needs you may have. All inquiries regarding campus changes and student needs should be directed to the Warhawk Help Portal. This system will help the university identify and meet your needs as quickly as possible.
All major campus announcements related to changes made because of COVID-19 are available at http://www.aum.edu/coronavirus.
However, we encourage students to closely monitor their AUM email account as it is the official communication tool to students. Also, follow AUM on its various social media channels including Instagram, Facebook, Twitter, and others.
The Office of Student Affairs will host student programs and events throughout the semester. Student organizations and clubs can submit events requests to firstname.lastname@example.org for review. COVID-19 restrictions will apply.
On-campus housing is open and available to all enrolled AUM students. Current residents are able to get support 24/7 from housing staff by contacting the Housing and Residence Life Office during normal business hours or their Resident Assistant On Duty after hours/weekends. Residents who are unable to leave campus during breaks are welcome to stay in their on campus room assignment.
All students living on campus will be required to test for COVID-19 before school begins on 1/20/2021. AUM may immediately terminate its housing agreements with on-campus residential students who do not comply with this requirement. An individual who tests positive will be required to relocate to an on-campus quarantine facility until cleared to return to the residence hall by Warhawk Health Services.
New Residents coming to AUM to live on campus in Spring, will need to be tested before classes begin. New residents may be tested prior to arrival at AUM by Warhawk Health Services or another health services provider. Bring documentation of test to Warhawk Health Services in Moore Hall, Room 102 if test is completed anywhere other than AUM. Tests must have been obtained between Jan. 4-15, 2021 to be acceptable. Test results will be compiled by Warhawk Health Services and shared with Housing and Dean of Students. Beginning Jan 13, access to rooms will be limited if test results have not been provided.
Returning Residents will need to be tested between Jan. 4 – Jan. 15. Warhawk Health Services does provide testing or you can use your preferred Health Service Provider. If not using Warhawk Health Services for testing, bring results to WHS in Moore Hall, Room 102. Test results will be shared with Dean of Students. Beginning Jan 13, access to rooms will be limited if test results have not been provided.
Residents Who Never Left AUM will be tested with the returning students between Jan. 4 – Jan. 15. Warhawk Health Services does provide testing or you can use your preferred Health Service Provider. If not using Warhawk Health Services for testing, bring results to WHS in Moore Hall, Room 102. Test results will be shared with Dean of Students. Test results will be compiled by Warhawk Health Services and shared with Housing and Dean of Students. Beginning Jan 13, access to rooms will be limited if test results have not been provided.
The Office of Student Accounts resources continues to be available to students online and in person. Here are the options they can choose from:
Webpay bill payment system is available through the MyAUM portal. Students can view account activity, view billing statements, and make payments with either electronic checks or credit cards.
International wire transfers received through Flywire will be processed daily as they are received.
Questions can be emailed to email@example.com.
Students who need to submit documents can email them to firstname.lastname@example.org. For documents containing sensitive information, they should send an email and request a secure link to upload the documents rather than emailing them.
If the student needs to speak with a representative, they can call Student Accounts at 334-244-3286 or visit the office Monday-Friday from 8 A.M– 5 P.M. Student Accounts is located in the Taylor Center Suite 112.
It is the mission of AUM to make educational opportunities available to everyone. The Center for Disability Services (CDS) provides academic support services to students with disabilities. Students that are currently being served by CDS may email CDS at email@example.com or call 334-244-3631 and a Center for Disability Services staff member will follow up with you by email and/or phone to discuss your individual needs.
Students that are not currently receiving CDS services may complete an application and provide appropriate documentation by using our student accommodation management site, Accommodate, at:
Upon receipt and review of your information, a CDS staff member will contact you.
Counseling and Health Promotion Services (CHPS) for a wide variety of reasons. Many students experience academic difficulties including test anxiety, time management issues, problems with concentration, and lack of motivation. Some students have a specific concern related to depression, anxiety, mood issues, eating concerns, identify development, and alcohol or substance abuse. They may also come to counseling because of past abuse, violence, or childhood trauma. CHPS can be reached at 334-244-3469 or firstname.lastname@example.org.
Yes, the AUM Wellness Center is open to current AUM Students.
The following will be required before participants can access the facility:
Face coverings will be required upon entering and exiting the facility, and while walking through AUM Wellness Center spaces. They will not be required while exercising or in the pool, but you will be asked to put your covering back on when you: 1) leave your equipment, 2) exit the water, or 3) cannot maintain more than 6 feet distance between you and another person while exercising.
Per CDC and State of Alabama Department of Health guidelines, all members will be asked a series of questions regarding COVID-19 exposure before entering the facility.
What are the AUM Wellness Center Hours?
November 30 – December 18:
November 30 – December 11: 8:00am-6:00pm [no weekend hours]
December 14-18: 8:00am-5:00pm [no weekend hours]
December 21 – January 3, 2021: Closed
January 4-15, 2021:
8:00am-5:00pm [no weekend hours]
Closed Monday, January 18, 2021 for Martin Luther King, Jr holiday
Spring 2021 hours [Begin January 19, 2021]
Monday-Thursday: 8 a.m.-8 p.m.
Friday: 8 a.m.-5 p.m.
Sunday: 12 p.m.-5 p.m.
Monday-Thursday: 10 a.m.-7 p.m.
Friday: 10 a.m. – 4 p.m.
Sunday: 12 p.m. – 5 p.m.
Do you require a reservation?
Reservations are only required for use of the Basketball Courts. Reserve your time here. If you not a current AUM Student, you will not be able to make a reservation.
Will there be Group Fitness Classes?
Group Fitness will operate a hybrid schedule. We will have virtual and in-person (and outdoor) Group Fitness classes. We will be following social distancing guidelines and will only allow a reserved number to ensure safe social distancing of all participants.
Are lockers, locker rooms, or showers available?
What is available?
What is not available?
How are you taking care of the facility to safeguard members and staff?
Social distancing and disinfecting. We have installed plexiglass shields around areas where close contact and high traffic occurs. We’ve added contactless entry using our app or a self-swipe station. We have spaced out equipment to adhere to social distancing and increased our sanitation methods with more cleaning stations along with hand sanitizing stations throughout the facility.
AUM Wellness Center is allowing a 50 person facility capacity limit to visit specific areas, such as our Cardio and Strength areas. If one area is at capacity, you may go to another area if it is not at capacity, or come back at another time.
Capacity limits for each area are as follows:
Any full-time, fee-paying student in Spring 2020 will have access to the AUM Wellness Center. If you have trouble determining your membership status, please contact us at 334-244-3484 or email@example.com or firstname.lastname@example.org
Faculty/Staff, Alumni, Friend of AUM, Affiliate, Retiree Memberships
May I purchase a guest pass for someone?
At this time, no guests or household members are able to access our facility. We will re-evaluate often based on capacity restrictions; it’s our top priority to keep our Warhawks safe.
Yes, Counseling and Health Promotion Services is open. To contact us with questions or schedule an appointment, please call 334-244-3469 or email us at email@example.com. You can also request an appointment through our website at www.aum.edu/counselingservices or walk in to our office at 316 Taylor Center.
Yes. Warhawk Health Services is open Monday through Friday from 8a.m. to 5 p.m. By appointments. Please call to schedule. (334) 244-3281.
The Career Development Center maintains virtual resources designed to help students through all stages of career development. Specifically, students can access the following services:
For all other questions regarding the Career Development Center and services available to students and alumni, please email Brad Robbins, Director of Career Development at firstname.lastname@example.org.
Yes. Career advising sessions can be conducted virtually using Zoom. Visit AdvisorTrac on MyAUM, search for the Career Center, and select any available appointment time, designating “Zoom” as your location preference. Alumni can email Brad Robbins directly at email@example.com to schedule an appointment.
Yes. All open Working Warhawks positions are listed on Handshake, the university’s online career management platform for students and alumni.
Click Handshake on MyAUM to enter. For site registration and navigation resources, click the following link: https://support.joinhandshake.com/hc/en-us/categories/202711128-Student-Alumni.
Tutoring: The Learning Center and Instructional Support Lab will provide tutoring through Blackboard Collaborate. We will maintain our normal tutoring hours of Monday-Thursday 9:00-9:00 and Friday 9:00-3:00. To access tutoring services at either the Learning Center or Instructional Support Lab, students should do the following:
We have a workflow in place for quickly processing all requests. Once students are matched with the appropriate tutor, we will provide students with a Collaborate link to the chat room where their tutor is working. We will not be providing face to face tutoring at this time.
Global Advising: Van Orum will advise AUM Global students for the summer and fall through Zoom. Van will reach out to them to schedule appointments. He can be reached at firstname.lastname@example.org or 334.244.3338 if any Global student wishes to contact him.
Success Advising: We will continue to offer success advising through Zoom. Students can schedule appointments by emailing us at WASC@aum.edu, or they can email Van Orum directly at email@example.com and Erin Woods directly at firstname.lastname@example.org.
American Psychological Association General Resources
CDC managing stress and anxiety
AU Employee Assistance Program
Please complete your Airport / Bus Station Shuttle request via our new online form. This form will automatically request an approval from Auburn University at Montgomery’s Transportation Department. Request will be approved or denied based off the availability of University Drivers . Please process requests at a minimum of two weeks prior to your requested date to allow our department time to schedule drivers. This is NOT a guaranteed service. However, the earlier your request is received, the higher probability it will be approved. Requests received with less that 3 Business Days notice will not be considered for approval.
Yes. Warhawk Transit is available for students with a modified schedule.
AUM students eligible to receive CARES Act funding began receiving payments on June 2. Eligible students who have not yet applied may do so until June 30.
– Update 6/4/2020
The Coronavirus Aid, Relief and Economic Security (CARES) Act was passed by Congress and signed into law to provide economic relief for those experiencing disruptions created by the COVID-19 pandemic. Within the CARES Act is a provision for the Higher Education Emergency Relief Fund, which distributes money to colleges and universities for emergency financial aid grants to students to help offset expenses related to the disruption of campus operations during the pandemic.
The CARES Act differs from the economic stimulus received by many American families.
Expenses covered by the CARES Act include housing, course materials, food, technology, healthcare and childcare expenses.
Students must have a completed 2019-2020 FAFSA on file with Auburn University at Montgomery and meet all federal aid eligibility guidelines. If you have not yet filed FAFSA for 2019-2020, but are eligible to do so, please complete the form. The deadline to complete the 2019-2020 FAFSA form is June 30, 2020.
AUM students must have been enrolled during the Spring 2020 semester when the university made the transition from face-to-face to remote course delivery on March 23, 2020. Students who withdrew from all spring classes are not eligible.
Unfortunately, the CARES Act does not allow funds to be used for international or DACA students or U.S. citizens who were enrolled exclusively online at the beginning of Spring 2020.
– Updated 6/4/2020
Eligible students can complete the online application process until all CARES Act funds are exhausted. Students can only apply one time.
Auburn University at Montgomery received a $2.5 million CARES Act allocation from the federal government and will return every dollar to eligible students. Given AUM’s enrollment, the average per-student grant is approximately $500.
If approved, your CARES grant will be deposited directly in your bank account. As part of the grant application, you will be provided a link to modify or add your bank account information in Webster. Please ensure your bank’s routing number (9 digits) and your unique bank account number are entered in Webster correctly to ensure timely deposit of your grant funding.
The university expects a large volume of applications. We will review the applications with a priority to issuing grants in a timely manner.
The CARES grant funding will not be applied against any prior balance owed or future charges assessed by the university. The full amount of funding awarded will come directly to you via direct deposit. At your own discretion, you may choose to apply the grant funding to your existing balance or charges for future terms. If you would like to do so, please make a payment in the Webpay Bill Payment module of My AUM or contact the Office of Student Accounts at 334-244-3286.
Typically, you do not have to repay the amount awarded to you. In this case, the funding is intended as a grant and not a loan.
No. Grants will not negate or replace financial aid. This is not considered federal financial aid. This is a one-time grant.
AUM uses a service to deliver emails to students. Some student may have unsubscribed from previous AUM communications, which would prevent them from receiving this important correspondence. If you had unsubscribed, a prompt will be sent to you to request receipt of emails again. Otherwise, you may send an email to email@example.com.
Yes. While the total CARES Act funding available to AUM students was determined by the federal government, the university has sought to offer relief to its students in a variety of ways. When the pandemic forced a transition to online course delivery in March, AUM continued to pay student employees through the end of spring semester even though they could not be on campus. AUM also refunded housing and dining plan fees from March through the end of the spring semester in an effort to reduce the anxiety many students have experienced during the pandemic. AUM has also continued to grow its scholarship allocation and will offer an all-time high for the 2020-2021 academic year. None of these efforts has drawn on CARES Act funding.
Please feel free to contact firstname.lastname@example.org.
Taylor Center 101
7400 East Drive Montgomery, AL 36117
8 a.m. - 5 p.m. Monday - Friday
Please leave this field empty.