Policies

ESL Cancellation and Refund Policy

If you are unable to attend a course for which you have registered, we ask that you notify the Division of Continuing Education (by phone, fax or in writing) no later than three working days prior to the beginning of the course. A full refund is given when cancellation is made three business days prior to the first scheduled session. A 50 percent refund is issued if cancellation is made after the first session, but prior to the second. No refund thereafter. No refunds will be given after the second session of any course. If we cancel a course, you will be notified and receive a full refund. Failure to attend does not constitute a cancellation. 

TESOL Certificate Program Cancellation & Refund Policy: To receive a refund, cancellation must be made within ten working days prior to the start date of the program

Student Transfer Policy
Any student wishing to transfer to a different level course must do so before the 5th session. 
It is the responsibility of the student wishing to transfer, to know any tuition difference between the courses in which they are transferring to or from. Difference in payment or refund will be due or issued before transfer can be finalized. 
Concerning changes in textbooks due to course transfers: 
If the original class registered for was recommended by AUM ESL staff, the appropriate textbook for the course transfer will be reissued by AUM Staff. If the student chose the original course level and the course transfer on their own, it will be the student’s responsibility to obtain the appropriate textbook for the class transfer. AUM Staff will not be responsible for textbook changes or refund of textbook changes in this situation. 

Personal Development Discount 
Anyone enrolled in at least one Intensive English course receives $20 off of any other personal development courses (excludes ESL programs and youth programs) 

Surcharge Policy
Students registered anytime after early registration deadline must pay full tuition.